Get help from our team of home experts 24/7:
Email us at: firstname.lastname@example.org
The fastest way to reach us about any issues is by email . All inquiries are placed in a queue and responded to in sequence.
- If you’ve got a tracking number please wait until 12 working days have passed before asking where your item is. Sometimes tracking won't update, even though the parcel is moving.
- If you've ordered and had no confirmation - please check your spam folder!
- Lastly, we kindly ask you to not email more than once, as your ticket will be pushed back to the end of the line.
We do also have an FAQ help centre which will likely answer most of your general questions.
We look forward to speaking with you.